General Terms and Conditions (GTC) - "Rockstar Villas & Beach Apartments" 

Landlord: 

Re & Re Samui Co, LTD.

Arrival daily from 3.00 pm until 10.00 pm at the latest. Arrival and departure times also apply to individually agreed weekdays. Departure must take place by 12 noon at the latest on the day of departure. If the departure time is exceeded by more than 60 minutes, 200 baht will be charged.  

Other arrival and departure times can be agreed individually with the landlord. 

If the tenant does not appear by 10.00 p.m. on the day of arrival, the contract is deemed to have been fulfilled after a period of 12 hours without notification to the landlord. The landlord or his representative may then freely dispose of the property. A (pro rata) refund of the rent due to early departure will not be made. 

are generally possible. They require written confirmation from the landlord. The type and size of pets must be stated.

The rental contract becomes valid upon receipt of the deposit to the landlord's account. The deposit of at least 50% of the rental amount is due for payment within seven days of receipt of the booking documents. After the down payment has been made, payment of the remaining amount is due 30 days before the start of the holiday. If the payment deadlines are not met, the landlord may withdraw from the contract. Non-payment is deemed to be a cancellation and entitles the tenant to re-let the property.  

Additional costs for water, car parking space and waste are not charged. The energy costs are charged according to consumption. The price per kWh is stated in the booking documents and can always be viewed on the website. The cleaning costs after leaving are also shown in the documents and on the website.

You can withdraw from the contract at any time.

The cancellation must be made in writing. In the event of cancellation, you are obliged to compensate us for the damage incurred: 

• from the day of the booking confirmation by the landlord until the 121st day before the start of the rental period full compensation 

• from the 120th day to the 61st day before the start of the rental period the amount of the deposit 

• from the 60th day to the 15th day before the start of the rental 70% of the total price 

• from the 14th day before the start of the rental period 100% of the total price 

In the event of cancellation less than eight days before the start of the rental period, the full price of the holiday must be paid. The date of receipt of your cancellation notice is decisive. Amounts already paid will be offset.

Please note that during the PEAK Season, 15 December to 15 January, no cancellations or refunds will be accepted.

You can provide a replacement person who will take over your contract under the conditions stated. A written notification is sufficient. 

The tenant undertakes to treat the rented property (holiday home, inventory and outdoor facilities) with care. If damage occurs to the holiday home and/or its inventory during the tenancy, the tenant is obliged to report this immediately to the property management.

Defects and damage discovered on arrival must be reported immediately to the property management, otherwise the tenant is liable for this damage. A reasonable period of time must be allowed for the rectification of damage and defects. 

Claims arising from complaints that are not reported immediately on site are excluded. Complaints that are only received by the landlord at the end of the stay or after leaving the holiday home are also excluded from compensation.

In the event of any service disruptions, the tenant is obliged to do everything reasonable within the scope of his legal obligation to contribute to the rectification of the disruption and to minimise any damage caused.

On the day of departure, the tenant must remove personal belongings, dispose of household waste in the bins provided and store clean and washed crockery in the kitchen cupboards.  

The tenant agrees to the storage, modification and / or deletion of necessary personal data within the scope of the contract concluded with him. All personal data will be treated with absolute confidentiality. 

The tender was prepared to the best of our knowledge. No liability is accepted for any interference with the rented property due to force majeure, normal power and water failures and storms. Similarly, no liability is accepted in the event of unforeseeable or unavoidable circumstances such as official orders, sudden construction sites or disruptions caused by natural or local conditions. However, the landlord will be happy to assist in rectifying the problems (as far as this is possible).

The landlord accepts no liability for the use of the play and sports equipment provided. 

The arrival and departure of the hirer is at their own risk and liability. The landlord is not liable for personal belongings in the event of theft or fire. The tenant is fully liable for wilful destruction or damage. 

Photos and text on the website or in the flyer serve as a realistic description. A 100 per cent match with the rental property cannot be guaranteed. The landlord reserves the right to make changes to the furnishings (e.g. furniture), provided they are of equal value.  

Should one or more provisions of these terms and conditions be or become invalid, this shall not affect the validity of the remaining provisions. The invalid provision shall be replaced by a valid provision that comes as close as possible to the economic and legal 

will of the contracting parties.

Thai law shall apply. Place of jurisdiction and place of fulfilment is the place of residence of the lessor.